the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 8270357156
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" and wait again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your number has changed, please email your updated KYC details to our customer support team to assist with transferring your account. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for funds earned from gaming, not bonus amounts. This means you can withdraw money you've earned playing games, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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